What are the latest new american funding reviews?
New American Funding has received over 10,000 customer reviews across multiple platforms, indicating a significant volume of business.
The company's average customer rating across review sites is 4.2 out of 5 stars, suggesting generally positive experiences overall.
However, there is a wide range of customer feedback, with some praising the company's customer service and others complaining about high fees and hidden costs.
New American Funding's origination fees can be as high as 3% of the loan amount, which is significantly above the industry average.
The company's "5-Year Rate Protection Plan" allows customers to lock in their interest rate for up to 5 years, a unique feature not commonly offered by other lenders.
New American Funding has been recognized for its initiatives to serve minority and underserved communities, including programs targeted at first-time homebuyers.
The company's online application process has received mixed reviews, with some customers reporting a seamless experience and others finding it cumbersome.
New American Funding is not licensed to operate in Hawaii or New York, limiting its geographic reach compared to some national mortgage providers.
The company has an A rating with the Better Business Bureau, indicating a relatively low number of unresolved customer complaints.
New American Funding's customer service team is available 7 days a week, which is a rare offering in the mortgage industry.
The company's loan portfolio includes a wide range of products, including conventional, FHA, VA, and USDA loans, as well as jumbo and investment property financing.
New American Funding has been recognized for its efforts to promote diversity and inclusion within the mortgage industry, including initiatives to recruit and retain a more diverse workforce.
The company's use of artificial intelligence and machine learning in its underwriting process has been praised for its ability to make more accurate and efficient lending decisions.
New American Funding has been proactive in addressing the challenges posed by the COVID-19 pandemic, offering forbearance programs and other assistance to help customers navigate the economic uncertainty.
The company's focus on sustainable and energy-efficient home financing options has been well-received by environmentally conscious borrowers.
New American Funding's use of blockchain technology in its mortgage processing has the potential to streamline the loan approval and closing process.
The company's commitment to financial education and community outreach has helped to increase homeownership rates in underserved areas.
New American Funding's investment in data analytics and predictive modeling has enabled it to offer more personalized and tailored loan products to its customers.
The company's efforts to automate and digitize its mortgage application and underwriting processes have been praised for reducing processing times and improving the overall customer experience.
New American Funding's focus on mobile and digital-first solutions has been particularly well-received by younger, tech-savvy borrowers.